Directrix Computer Solutions

• Complete IT Support, Websites and Hosting
• Cost-Effective Outsourcing
• Qualified, Reliable, and Available
• Onsite, Phone, and Remote Support

We design, configure and support all things computer and technology related for small to medium sized businesses. We do simple repairs such as removing viruses and spyware, to designing complex configurations such as connecting your office networks and servers together across the country and everything in between. We manage everything from computers and servers to installing wiring, from setting up your internet connection and phone services to designing and deploying your website to our web servers. We are also a Dell Value Added Reseller and can inexpensively design your perfect systems.

We are able to create a custom-fit and cost-effective solution for every business. We also provide onsite, over-the-phone, and remote support so you’ll never have to worry about problems should they arise. In the event something does go wrong, you don’t have to call several different companies who all blame one another. We’re your one-stop solution for all your technology needs. If you don’t want to worry about your technology and would rather be profiting from it, give us a call at 480-422-6400.

CLICK HERE to contact us for details about our available services

In order to meet your specific needs, we offer two different types of support.

Pay As You Go

• If you don’t want to worry about a large upfront cost and don’t anticipate needing a lot of recurring service, just pay on an as needed basis. Our rates are $130/hr.

Pre-Paid Block Hours

• For our larger customers we like to reward your loyalty by offering discounted rates. By pre-paying for hourly service, you will save a substantial amount of money. Just call us, and we’ll be there to help. The more you buy, the more you save. And they never expire! Please note that this plan replaces the previous “Monthly Support Plan”.

Directrix Computer Solution’s ability to unravel a problem develops and reveals itself increasingly with each new assignment it successfully executes for me.
~~David Mitchell of DMM Management~~

We found Directrix to be knowledgeable, responsive and prompt in replying to our many computer needs. We give them our highest endorsement.
~~DC Ranch Client~~

Prior to you, we had requested other computer professionals, but only you were able to identify and correct the problem. I would unequivocally recommend you as the ultimate authority in the field.
~~Keller Williams High Desert Realty~~

Terms of Service:

On-Site Support: There is a minimum 1-hour fee (60 minutes) for all On-Site Support visits. For on-site service locations greater than 15 miles away from zip code 85032 (according to mapquest.com) you pay only for the additional one way mile(s) at $3.25 per mile, rounded up to the next whole mile.
Telephone and Remote Repair Support: Directrix Computer Solutions acknowledges that not all problems can be fixed over the phone or Internet. Remote repair is only available to those customers with a working hi-speed Internet connection. Remote repair requires some configuration by the customer; Directrix Computer Solutions is not liable for any errors that are caused by the end user. Telephone and remote repair are charged at the agreed upon rate from the beginning of the call to the conclusion of the session. If additional research time and a call back is required, the research time will be charged at the same standard rate. For calls outside the 602, 480, or 623 area code, there will be an additional $.15/min charge if we are calling you.
Pre-Paid Bulk Hours: Minimum 1 hr billable for each onsite visit. Telephone and Remote Repair are charged by rounding to the next whole minute. If at anytime the customer decides to terminate the agreement, the number of hours used will be billed at the full rate ($130/hr) and subtracted from the original amount. A refund check will then be issued to the customer for the remainder. If Directrix Computer Solutions decides to end the contract, then the amount of money remaining in the account will be refunded without penalty.